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    Moodle is an open-source Learning Management System (LMS) that provides educators with the tools and features to create and manage online courses. It allows educators to organize course materials, create quizzes and assignments, host discussion forums, and track student progress. Moodle is highly flexible and can be customized to meet the specific needs of different institutions and learning environments.

    Moodle supports both synchronous and asynchronous learning environments, enabling educators to host live webinars, video conferences, and chat sessions, as well as providing a variety of tools that support self-paced learning, including videos, interactive quizzes, and discussion forums. The platform also integrates with other tools and systems, such as Google Apps and plagiarism detection software, to provide a seamless learning experience.

    Moodle is widely used in educational institutions, including universities, K-12 schools, and corporate training programs. It is well-suited to online and blended learning environments and distance education programs. Additionally, Moodle's accessibility features make it a popular choice for learners with disabilities, ensuring that courses are inclusive and accessible to all learners.

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Available courses

Course Overview – OVP Essentials (Refresher)

Occupational Violence Prevention (Refresher Series)

Program Title: OVP Essentials (Refresher)
Delivery Format: SCORM-compliant eLearning Modules
Total Duration: Approximately 90–100 minutes (across three lessons)
Target Audience: All personnel exposed to occupational violence risks, including clinical, frontline, operational, and administrative staff
Prerequisite: Completion of baseline or foundational Occupational Violence Prevention (OVP) training

Course Purpose

The OVP Essentials (Refresher) program is a structured, scenario-informed learning suite designed to reinforce foundational knowledge, update practical skills, and ensure compliance with organisational requirements for occupational violence prevention (OVP). Delivered in three integrated modules, this course is intended to be completed as part of annual or periodic refresher obligations for personnel working in environments where exposure to aggressive, abusive, or violent behaviours is a known risk.

The program supports Queensland Health’s occupational violence prevention framework and aligns with broader organisational risk management strategies. It is focused on building a proactive, capable, and safety-conscious workforce.

Learning Outcomes

On successful completion of the full program, participants will be able to:

  • Accurately define and identify different forms of occupational violence.

  • Recognise the organisational, psychological, and physical impacts of occupational violence.

  • Apply early intervention, de-escalation, and disengagement techniques safely and appropriately.

  • Demonstrate knowledge of organisational policies, reporting pathways, and escalation procedures.

  • Reflect on their role in fostering a safe workplace culture and upholding the principles of dignity, respect, and personal safety.

  • Meet assessment standards across all three modules and receive certification of completion.

Course Structure

Lesson 1 – Foundations of Occupational Violence Prevention
This module revisits the definitions, terminology, and key concepts underpinning OVP frameworks. It introduces the types of occupational violence, explores the impacts on individuals and organisations, and reinforces the shared responsibility for workplace safety.
Estimated Duration: 25–30 minutes

Lesson 2 – Risk Recognition and De-escalation Techniques
Building on foundational knowledge, this lesson explores behavioural warning signs, communication techniques, and structured de-escalation strategies. Learners are introduced to real-world examples and guided through response frameworks applicable in patient-facing, public-facing, and high-stress environments.
Estimated Duration: 30–35 minutes

Lesson 3 – Personal Safety and Incident Response
The final lesson focuses on what to do during and after a violent incident. It reinforces the importance of dynamic risk assessment, safe disengagement, immediate and post-incident response procedures, and the mental health and wellbeing considerations that follow an occupational violence event.
Estimated Duration: 30–35 minutes

Assessment and Certification

Each module concludes with a graded assessment. A pass mark must be achieved in all three assessments to be issued with a formal certificate of completion. Certificates may be used as evidence of compliance with organisational training mandates and safety obligations.

Final Note

Occupational violence is never acceptable and must not be seen as part of the job. This refresher program is a critical component in maintaining a vigilant, informed, and empowered workforce capable of managing threats to personal and collective safety in accordance with best practice and organisational policy.